Local

Doing business with the autism community: Miramar’s workshop for local ventures

Local businesses can learn more about tending to autistic customers at the city’s workshop.
Local businesses can learn more about tending to autistic customers at the city’s workshop. Vitaly Gariev via Unsplash

Miramar wants to help businesses get autism-ready. That means better serving members of the autistic community at all establishments.

Commissioner Maxwell Chambers is hosting an autism-friendly training designed for local businesses at 10 a.m. on Wednesday, May 27, in the City Hall commission chambers.

“Across the country, communities are recognizing that inclusion is not just compassionate, it is good business. When employees understand how to interact respectfully, communicate effectively, and respond to sensory needs, businesses become more welcoming spaces for everyone,” the Eventbrite page reads.

Businesses will learn the basics of autism and neurodiversity, and recognize sensory sensitivities and communication differences to create a welcoming customer experience.

The session is free and can also be accessed online.

Making adjustments can help support families and individuals with autism in public places, the city says.

This training is not just for business owners and operators. Restaurant and retail employees, managers, hospitality professionals and other community partners are encouraged to join.

The invitation specifies, “Great businesses serve customers. Exceptional businesses understand them.”

To enhance that understanding, the training aims to provide tools that owners, managers and staff can apply in real-world situations.

Autism is not just one disorder, but a spectrum. It looks different for each person.

Autism Spectrum Disorder refers to a range of conditions characterized by challenges with social skills, repetitive behaviors, speech and nonverbal communication, according to Autism Speaks.

It affects an estimated 1 in 31 children and 1 in 45 adults in the United States.

Morgan C. Mullings
Miramar News
Miramar reporter Morgan C. Mullings was raised in Miramar and returned there after reporting in Boston and New York City. A St. John’s University graduate, she began in local politics and went on to edit and fact-check for editorial publications. Her cat, Oscar, is her favorite coworker.